What Kind of Parts will be used to repair your vehicle?
The best assurance you have of a correct repair is through the use of original equipment manufacturer(OEM) parts. Other companies manufacture parts that are made to look like your vehicle's parts, but may never have been crash tested and may affect the performance and safety of your vehicle.
They are not covered under your vehicle manufacturer's warranty and there are no provisions for recalls based on the safety or performance of these parts. Consumer Reports reported on the results of its extensive study of non-OEM parts in its cover story in the February 1999 issue.
Your insurance company may attempt to use imitation parts to save money on your vehicle's repairs. Independent repair facilities will help you negotiate with your insurance company for the appropriate original equipment manufacturer's parts to maintain the integrity and value of your vehicle.
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